Medavie’s COVID-19 Response: Improve Health Outcomes, Care for Communities

In the latest issue of Atlantic Business Magazine, Medavie CEO Bernard Lord shares how our organization is supporting better health outcomes for Canadians through health care innovations.

Catalyst for change
In many ways, he says, COVID-19 has been a catalyst for change and has driven the accelerated adoption of virtual health – increasing access to online doctors through remote appointments and reducing wait times. This, in turn, has enabled people to access care more easily when and where they need it.

Greater flexibility
On the health benefits side of our business, Mr. Lord says the organization has been focused on providing greater flexibility and offering more options to our clients and members. He hoped that contributions like providing premium relief for small and medium-sized businesses, and adding more virtual health care options for our individual and group plan members, have helped ease their burden during this challenging time.

High quality care
Through Medavie Health Services, the organization has remained focused on bringing high-quality care to patients, including new solutions for safe and secure COVID-19 testing and delivering innovative care programs that treat patients directly in their own homes and communities.

He recognizes that, thanks to our community health teams of frontline workers – including paramedics and nurses through an expanded scope – we have helped alleviate pressures on various provincial COVID-19 testing facilities through enhanced screening measures and by bringing tests directly to patients in long-term care facilities.

$5 million commitment
Bernard also reflects on how Medavie is caring for communities in the age of COVID-19 – and beyond – including a $5 million commitment to improve access to food and mental health services.

To read the full, online article click here.


Our Mission is to Improve the Wellbeing of Canadians.

Medavie is a health company that oversees Medavie Blue Cross and Medavie Health Services. Together, we’re bringing Canadians better health and access to care.